Privacy Policy
Last updated 5th Sep, 2024
1. Introduction
Fly Concierge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our services. We operate in Hungary and the United Arab Emirates (UAE), and our data protection practices comply with the relevant regulations in these regions.
2. Information We Collect
We may collect the following personal information from you:
● Name
● Email address
● Phone number
● Passport information (if required)
● Date of birth
This information is collected through:
● Our website, when you sign up for our newsletter.
● WhatsApp conversations during the booking process.
3. How We Use Your Information
The personal information we collect is used for the following purposes:
● To book and manage your flights.
● To personalize your experience and provide tailored services.
● To send you promotional materials and updates, if you have opted into our newsletter.
4. Information Sharing
We do not share your personal information with third parties for their direct marketing purposes. However, we may use your information for retargeting purposes to provide you with relevant offers and services.
5. Data Storage and Protection
We store your personal information with limited access to ensure its security. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Use of Cookies
We use cookies and similar tracking technologies on our website for marketing purposes, including retargeting. These cookies help us understand your preferences and tailor our services to your needs.
7. Your Rights
You have the following rights regarding your personal data:
● Access: You can request access to the personal information we hold about you.
● Correction: You can request that we correct any inaccuracies in your personal data.
● Deletion: You can request the deletion of your personal data.
● Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time.
To exercise these rights, please contact us at support@flyconcierge.vip
8. International Data Transfers
As we operate in Hungary and the UAE, your information may be transferred and processed in these and other countries outside of your own. We ensure that such transfers comply with relevant data protection laws, including GDPR where applicable.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@flyconcierge.vip
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any updates.