Terms of Service

1. Services Provided

Fly Concierge offers exclusive business and first-class flight tickets. While we strive to meet your travel needs, availability of specific flights or services cannot be guaranteed, and all bookings are subject to availability.

2. User Responsibilities

By using our services, you acknowledge that availability is not guaranteed and understand that we will do our best to secure your desired flights. Users are expected to make payments promptly; failure to do so may result in the cancellation of your booking or other actions deemed necessary by Fly Concierge.

2. Third-Party Cookies

We use third-party cookies from social media platforms and advertising partners, such as Google, to track user interactions and serve targeted advertisements. These cookies allow us to deliver content that is more relevant to your interests.

3. Booking and Payment Terms

Bookings are made through WhatsApp, with payments required in advance. Upon receipt of payment, your ticket will be issued. In certain cases, and at our sole discretion, alternative payment arrangements may be considered. Fees for cancellations, changes, or refunds are determined by the service provider and will vary by booking.

4. Data Usage and Privacy

Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you agree to the terms stated in our Privacy Policy.

5. Intellectual Property

All content, branding, and intellectual property associated with Fly Concierge are the exclusive property of Fly Concierge and its affiliates. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited. Fly Concierge retains all rights, title, and interest in and to its content and services, and nothing in these terms grants you any rights in or to the intellectual property.

6. Liability and Disclaimers

Fly Concierge provides services and information for general purposes only and does not guarantee the availability, pricing, or specific details of flights or services. While we strive for accuracy, circumstances beyond our control may affect your travel plans. Fly Concierge is not liable for any loss, damage, or inconvenience arising from the use of our services or reliance on the information provided. You agree to verify all details independently before making any travel arrangements.

7. Limitation of Liability

Fly Concierge's liability for any errors, disruptions, or failures in service is limited to the fullest extent permitted by law. We shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of our services.

8. Termination of Service

Fly Concierge reserves the right to terminate or suspend service to any user at any time, without notice and for any reason, including but not limited to violations of these terms. Users may also terminate their use of our services at any time. Upon termination, users forfeit any rights to services and may not be entitled to any refunds or compensation.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of Hungary. Any disputes arising under or in connection with these terms shall be resolved through arbitration in Hungary, with the decision of the arbitrator being final and binding.

10. Amendments to the Terms

Fly Concierge reserves the right to update or amend these terms at any time. It is the user's responsibility to review the terms before each booking. By contacting us via WhatsApp, you agree to the most current version of these terms.

11. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at: support@flyconcierge.vip